Karen draws on more than twenty four years of health care industry experience as she partners with employers as a strategic advisor. She founded Leonardi Benefit Design in 2005 after serving seventeen years in the insurance carrier industry. She is also committed to the local community, serving on numerous industry and community boards and committees.
Katie excels in customer service and building positive professional relationships. She is focused on providing quick responses to customer inquiries, and favorable resolutions to claim, benefit, or enrollment issues. Katie effectively communicates between clients, carriers, and colleagues to achieve the results our clientele has come to expect.